Security
What SyncBooks does to keep your books and your customers' data safe, in plain terms.
Signing in
- Two-step verification. A code from an authenticator app after your password, with ten single-use recovery codes. You get an email when it changes. A workspace can require it of every member.
- Strong passwords. Passwords must meet strength rules and are checked against a blocklist. An old password that no longer qualifies must be changed at the next sign-in.
- Bot checks on sign-in, sign-up and password reset.
- Password reset links work once and expire after an hour.
- Signed-in devices. See every active session and sign any of them out.
- Single sign-on on the Enterprise plan.
Who sees what
- Roles and permissions. Roles are built from view and edit permissions for each area. Each member sees only the companies you give them.
- Collaborators such as your accountant get only the role and companies you choose.
- Approvals. Purchase orders and bills above an amount can require someone's approval before they are sent, posted or paid.
- Audit log. Who posted or changed what, and when.
Sensitive data, sealed
- Supplier tax IDs are stored encrypted and only ever shown masked.
- Employees' social security numbers and bank accounts are stored encrypted, shown as the last four digits, and every look is recorded.
- Suppliers' bank details are sealed.
- Card payments go through Stripe, to your own Stripe account.
Your software and ours
- API keys are limited to the companies you choose and to what the person who made them may do. Each is shown once, can be revoked and expires.
- Webhooks are signed, so your software can tell they came from SyncBooks.
- Customer and supplier portals use emailed sign-in links, so your customers and suppliers have no password to lose.
Backups and your data
- Verified backups. Backups are made and restoring them is tested.
- Export everything. The workspace owner can download everything the workspace holds as one file.
- Deletion on request. Ask for a login or a whole workspace to be deleted.
- If you stop paying, your workspace goes read-only. Nothing is deleted.